Terms & Conditions

Eligibility & Account Registration

To open and use an r555 account, you must meet all of the following conditions at all times:

• You are at least 18 years old. r555 does not accept registrations from minors under any circumstances.
• You are located in a jurisdiction where online betting is not prohibited under local law. It is your responsibility to check the rules that apply to you.
• You are registering as yourself, not on behalf of another person.
• You have not previously had an r555 account closed for rule violations.

Each player may hold exactly one account. Duplicate accounts will be suspended and any winnings may be voided. When you register, you must provide accurate details including your full name, date of birth, and a valid phone number linked to your bKash, Nagad, or Rocket wallet.

Account Rules & Security

You are solely responsible for keeping your r555 login credentials confidential. Never share your password with anyone. All activity that occurs under your account is your responsibility, whether or not it was authorised by you.

Keeping your account secure

• Use a strong, unique password and update it regularly.
• Log out after each session, especially on shared or public devices.
• Contact support immediately at [email protected] if you suspect unauthorised access.

Account verification

r555 may request identity verification at any time. You may be asked to submit a National ID Card (NID), Passport, or Driving Licence. Verification is mandatory before processing your first withdrawal. Documents are reviewed within 24 hours of submission.

Deposits & Payment Methods

r555 accepts deposits via bKash, Nagad, Rocket, Upay, and Bank Transfer. All transactions are processed in BDT (Bangladeshi Taka). The minimum deposit amount is ৳200. Funds typically appear in your r555 account within 2 minutes of a successful transfer.

• Deposits must come from accounts registered in your own name. Third-party funding is not permitted.
• r555 does not charge a deposit fee, but your mobile banking provider may apply its own charges.
• Always use the payment reference or account number displayed inside the r555 cashier to ensure your deposit is matched correctly.

Withdrawals & KYC

Withdrawals are processed to the same payment method used for your deposit. The minimum single withdrawal is ৳900 and the maximum daily withdrawal is ৳150,000. Standard processing time is approximately 33 minutes. Your first-ever withdrawal may take up to 6 hours while your account is verified.

KYC document requirements

Before r555 can release your first withdrawal, you must complete identity verification (KYC). Accepted documents are:

• National ID Card (NID)
• Passport
• Driving Licence

Upload a clear photograph or scan of your document from inside your account dashboard. Documents are reviewed within 24 hours. Submitting altered or fraudulent documents will result in permanent account closure.

Withdrawal limits by VIP tier

Bonuses & Promotions

All bonuses offered by r555 — including the first deposit bonus, reload bonus, cashback, and referral reward — are subject to the conditions below. Claiming a bonus means you accept these conditions.

General bonus rules

• Wagering requirements must be met within 7 days of bonus activation (except cashback, which carries no wagering).
• Only one bonus may be active at a time. Claiming a new bonus before completing the current one forfeits the existing bonus.
• Bonus funds cannot be withdrawn directly; only winnings that exceed the wagering requirement may be cashed out.
• r555 reserves the right to cancel any bonus if fraudulent activity or multi-accounting is detected.
• Minimum deposit to trigger the first deposit bonus is ৳200.

Gameplay, Bets & Fairness

All games on r555 are supplied by licensed providers including JILI, Evolution, Spribe, CQ9, KA Gaming, Playtech, and FA Chai. Each game uses a certified Random Number Generator (RNG) or live dealer setup. r555 does not manipulate game outcomes.

• Once a bet is confirmed and accepted by the system, it cannot be cancelled.
• In the event of a disconnection mid-game, the round will be settled according to the game provider's rules. r555 is not liable for losses caused by unstable internet connections on the player's side.
• If a game malfunctions — such as displaying an incorrect RTP or accepting a bet outside the stated limits — r555 reserves the right to void the affected round and return the original stake.
• Bet limits per game are stated inside each game lobby. Minimum bets start from ৳1; maximums vary by game and provider.

Prohibited Conduct

The following actions are strictly forbidden on r555. Violation of any of these will result in account suspension and may lead to permanent closure with forfeiture of funds:

• Opening more than one account per person or household.
• Using bots, scripts, or automated software to play games or claim bonuses.
• Colluding with other players to manipulate game outcomes.
• Exploiting software errors or glitches deliberately for financial gain.
• Using stolen, borrowed, or unauthorised payment methods.
• Attempting to launder money or use r555 for any financial crime.
• Sharing your account credentials or allowing another person to operate your account.

Responsible Gaming

r555 is committed to supporting safe and responsible play. If you feel that gambling is affecting your finances, relationships, or mental health, we encourage you to use the following tools available in your account settings:

• Deposit limits: Set a daily, weekly, or monthly cap on how much you deposit.
• Session time reminders: Receive notifications when you have been playing for a set duration.
• Self-exclusion: Request a voluntary exclusion period of 30 days, 90 days, 6 months, or permanently. During exclusion, you will not be able to log in or receive any marketing from r555.
• Reality check: Enable pop-up reminders at 30-minute intervals showing your session duration and net result.

To activate any of these tools, go to Account > Responsible Gaming or contact our 24/7 live chat. You can also read more on our Responsible Gaming page. This service is free and confidential.

Liability & Disputes

r555 provides this platform "as is." While we work to maintain 24/7 availability, we do not guarantee uninterrupted service and are not liable for losses arising from scheduled or emergency maintenance, third-party network outages, or force-majeure events.

Raising a dispute

If you believe a game result or transaction is incorrect, you must contact r555 support within 7 days of the incident. Claims raised after this window may not be investigated. To raise a dispute:

1. Open live chat or email [email protected].
2. Provide your account username, the date and time of the incident, the game name or transaction ID, and a description of the issue.
3. Our team will respond within 24 hours with an initial review. Complex cases may take up to 5 business days.

r555's decision on disputes is final where game logs confirm the system operated correctly and no technical malfunction occurred.

When These Terms Are Updated

r555 may revise these Terms & Conditions at any time. When material changes are made, we will post a notice on the homepage and update the "Last updated" date at the top of this page. Continuing to use r555 after any update constitutes acceptance of the revised terms.

It is your responsibility to check this page periodically. If you disagree with any revision, you must stop using r555 and may request account closure by contacting support.

How to Reach Us

If you have any questions about these Terms & Conditions, our team is available around the clock.

• Live Chat: Available 24/7 from inside your r555 account dashboard.
• Email: [email protected]

Response times: live chat is typically under 2 minutes; email within 12 hours during peak periods.